This subject is all about how to combine operations and processes of Tourism companies and new Technologies. We will learn about the main operations (Finance, Marketing, Human Resources, Servuction, Yield Management…) and how to improve their processes with the aim of achieving the companies’ objectives.
We will learn how to provide services before, during and after a trip, making all departments and members of the chain of value work as a single organization.
We will learn about business models and technological schemes and we will get hands on practice about how to implement them in XXI century.